Privacy Policy

In general, you can visit the HeliFly (UK) Limited website without telling us who you are or revealing any information about yourself. There are times, however, when we or our partners may need information such as your name and e-mail address, to correspond with you, process an order or provide you with a subscription.

Should we get your details wrong we will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in such personal information – simply return the message containing the inaccuracies to the sender with details of the corrections requested.

Your Privacy – Data you provide to HeliFly will be stored securely and only used to process your enquiry / order. We do not sell your data to any 3rd parties and will only send you marketing communications if you have chosen to opt-in (post 18/05/18).

When providing a flight we will need personal data such as your name and weight (and sometimes passport number, DoB & address). This data may be passed to 3rd parties such as the flight operator, airfield operator and aviation authorities as part of our contractural / legal requirements with them when organising your flight.

Clickstream Data – We may also collect anonymous information from visits to our site to help us provide better customer service. For example, we keep track of the domains from which people visit and measure visitor activity on the HeliFly website. This anonymous information is sometimes known as “clickstream data”, which we and our analytic vendor (Google Analytics) use to analyse trends and statistics and help us provide better customer service.

When we collect personal data from you in connection with a transaction we may additionally extract information in an anonymous format and combine it with other information such as clickstream data. This anonymous information is used and analysed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. The HeliFly website is built using Joomla. Joomla requires a session cookie in order for the website to work properly. This cookie stores no personal information.

Google AdSense – HeliFly show advertisments on a few of our web pages. These are served by Google AdSense and use cookies which they place and read from your device to ensure the Ads are relevant to you.

This website contains links to other websites. HeliFly is not responsible for the privacy practices or the content of such websites.

Should you need further information on our privacy policy or why, for example, we need to know your weight when you book a flight, then please do not hesitate to call us or email us.